Frozen or burst?
Signs a Pipe Froze or Burst
Freezes are rare, but pipes here aren't built for them.
- No water, or a trickle, from the taps
- Frost on pipes in the attic or garage
- Water dripping from a ceiling or light
Our faith, our standard
Straight Answers in a Freeze
We believe honest work honors God. Here is what that looks like.
If It Thaws With No Leak, You're Done
A frozen pipe that thaws without leaking doesn't need us. We'll tell you that on the phone.
Fair Price, Even When Everyone Is Calling
No storm surcharge. You get the price before we start, like any day.
Plumbing for a Greater Purpose
A portion of every job goes to a local ministry.
What to expect after a burst pipe
Before We Arrive
We check: main off, nobody near wet electrical, electric water heater breaker off.
During the Visit
We replace every split section, with water off until it holds, often a few hours.
When We Leave
We restore water slowly, check every line, and show you what to protect next freeze.
How we fix it
Thaw It, Find It, Fix It
Freezing water expands and splits pipe, often hidden until it thaws.
- Safe thawing, no open flame
- Every line checked, not just one
- Split sections cut out and replaced
The honest part
- After a big freeze, waits can stretch
- A long split may mean a whole run
Thaw It Yourself vs Call
| Thaw it yourself | Call us | |
|---|---|---|
| Cost | Free | Service fee |
| Best for | Frozen, not split | Split or hidden |
| Tools | Hair dryer, heat | Pro thawing gear |
| Leak check | Your eyes | Every line tested |
| Risk | Missed split | Low |
Burst & Frozen Pipe Repair FAQs
Where is my main water shutoff?
Usually where the line enters the house, near the garage or front hose bib, or in a ground box. The street meter box has one, which may need a key.
Can I thaw a frozen pipe myself?
Yes, if it isn't split: open the faucet, then warm the pipe near it with a hair dryer or warm towels. No open flame; keep electric heat from standing water.
How do I keep pipes from freezing?
Before a hard freeze, drip indoor faucets, open cabinets on outside walls and cover outdoor hose bibs. Insulate pipes in the attic, garage and outside walls.
Is a burst pipe an emergency?
Yes, until the main is off. Then the damage stops growing, and the repair follows as soon as we can get to you.
How much does it cost to fix a burst pipe?
One easy-to-reach break most often runs $225 to $875. Several breaks or breaks in finished walls cost more, and you get the price first.
Related help
Burst & Frozen Pipe Repair in: New Braunfels, Gruene, Canyon Lake, Seguin, Schertz, Cibolo, Garden Ridge, Bulverde, Spring Branch.